Privacy Policy

This Privacy Policy explains how LingoBab AI (“we”, “us”, “our”) collects, uses, stores, and protects your personal information when you use our website, learning platform, and related services.

We are committed to protecting your privacy. We do not sell or rent your personal data. We collect only the information necessary to operate our educational services and improve the learning experience.

1. Information We Collect

We collect only the minimal information required to create your account and provide our services.

1.1 Information you provide directly

• Name
• Email address
• Telephone number (optional)

1.2 Information received through Google OAuth

If you sign in with Google OAuth 2.0, we receive:

• Your Google account name
• Your Google account email

We do not receive access to your Google password or any additional Google data.

1.3 Payment-related information

If you choose to purchase a paid subscription:

• We collect your name and email address to process billing.
• Payment processing is handled securely by Stripe. We do not store or access your credit card number or payment details.

2. How We Use Your Information

We use your personal data only for the following purposes:

• To create and manage your user account
• To provide personalized learning experiences
• To communicate with you about updates, support, or your learning progress
• To process payments (via Stripe)
• To maintain platform security
• To improve our educational services and user experience

We do not use your data for unrelated marketing activities.

3. How We Share Your Information

We share your information only with essential service providers.

3.1 Zoho CRM

We use Zoho CRM to store and manage:

• Name
• Email
• Telephone number (if provided)

Zoho does not use this information for its own purposes.

3.2 Stripe

For payment processing:

• Your name and email may be shared with Stripe for billing.
• We do not store or access any payment card information.

3.3 Legal requirements

We may disclose personal data only if required by law, regulation, or legal process.

4. Where Your Data Is Processed

Your personal information may be stored or processed in countries where our trusted service providers operate, including:

• The European Union
• The United States

We do not process or store personal data in Israel.

All data handling complies with applicable privacy and data protection regulations.

5. Data Storage and Security

We use industry-standard technical and organizational measures to protect your data, including:

• Encrypted connections (HTTPS)
• Secure third-party infrastructure (Google, Zoho, Stripe)
• Access controls and authentication
• Regular security reviews

We retain your data only as long as necessary to provide our services or comply with legal obligations.

6. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we store about you
• Request corrections or updates
• Request deletion of your data (“right to be forgotten”)
• Withdraw consent for optional data
• Request a copy of your data

We respect and comply with all applicable privacy rights.

7. How to Delete Your Data

You may request deletion of your account and all associated personal information at any time.

To delete your data, contact us using one of the methods below:

Delete by Email (recommended)

Send an email to: support@lingobab.ae
Subject: Data Deletion Request

Please include:

• Your full name
• The email address associated with your account

We will:

• Verify your identity
• Delete your account and all personal data from our learning system
• Remove your data from Zoho CRM
• Remove your data from Stripe (except for legally required financial records)
• Notify you by email when the process is complete

All data deletion requests are processed within 30 days.

8. Children’s Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under this age.

9. International Data Transfers

Your data may be transferred to and processed in countries outside your own. These transfers are carried out only with appropriate legal safeguards, such as standard contractual clauses or equivalent protections.

10. Changes to This Policy

We may update this Privacy Policy periodically. If changes are significant, we will notify you by email or through our website before the updates take effect.

11. Contact Us

If you have any questions about this Privacy Policy or our data protection practices, you can contact us at:

Company name: LingoBab AI
Email: support@lingobab.ae
Address: Dubai